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1. Who manufactures the FLIPZ® brand?
The FLIPZ® brand is manufactured by DeMet's Candy Company. DeMet's Candy Company purchased the brand from
NESTLÉ USA in July 2003. These delicious candy-coated
pretzels continue to be made with NESTLÉ® milk
chocolate and white fudge. To learn more about DeMet's Candy Company, click here.
2. Where is DeMet's Candy Company located and how do
I contact you?
Our corporate headquarters are in Stamford, CT. For more
information or how to contact us, please go to our CONTACT
US page.
3. Where can I buy FLIPZ® Products?
To find retailers in your area who sell FLIPZ®, please
visit our WHERE TO BUY
page.
4. Your Sugar Free varieties are made with Erythritol.
What is Erythirtol?
Erythritol is a sugar free sweetener referred to as sugar
alcohol. Sugar alcohols are slowly metabolized carbohydrates
that generally cause only a small rise in blood glucose
levels. Erythiritol is naturally found in many fruits
and vegetables. Unlike other artificial sweeteners found
in many sugar free chocolate items Erythritol exhibits
a high digestive tolerance and is less likely to cause
a gaseous or laxative effect.
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a.
Why does some of the chocolate appear to be white?
This is most likely a result of chocolate bloom. Chocolate
contains cocoa butter or oils in its formulation
that tend to separate from one another when the product
is subjected to extreme temperatures. The physical appearance
of the product can look cloudy grey or white or contain
spots. This can happen during distribution and/or storage.
We recommend chocolate products be
stored between 60-70 degrees to avoid chocolate bloom.
b. Is bloom harmful?
In general, bloom is harmless. If you are concerned or suspect
something other than bloom, do not eat the product.
c. Does bloom mean that the product is old?
Age is not a factor regarding bloom; even fresh chocolate
products can become bloomed. |
6.
My product taste stale. What should I do?
All products that leave our facilities are shipped fresh
and in good condition Past investigation shows that the
product may not have been stored correctly during distribution
and/or shipping. Storage conditions greatly affect the quality
of candy, especially chocolate products. If it is stored
for long time periods, especially at warm temperatures,
the quality of the product will deteriorate leaving the
product tasting stale and/or ill-flavored. Other factors
that might contribute to poor quality of the product include
storage near scented items or in areas of high humidity.
Visit our CONTACT US page to submit
a form to our Consumer Affairs department.
7. Do FLIPZ® products contain any gluten?
Yes, FLIPZ® products do contain gluten as the product
is made with flour and malt.
8. Do FLIPZ® products contain any trans fatty
acids?
No, FLIPZ® products do not contain any trans fat.
9. Where can I get the nutrition facts for your
products?
The nutrition facts for all of our products can be found
on OUR PRODUCTS page. If you do
not find what you are looking for, you can submit an inquiry
to our Consumer Affairs department by clicking here. |
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